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Frequently Asked Questions
The Swatch products we sell are up to 35 years old. This means they have lost their factory warranty already many years ago.
We offer Swatch watches and accessories as collectibles and not as products that are perfect for daily wear.
The products we sell were never used and we offer them to buyers with the same purpose: as part of a collection that is not being worn.
The materials of which the Swatch is made of may have dried out over the years which makes that parts could break when a vintage Swatch is worn.
Vintage Swatch watches might also be less reliable when it comes to time keeping. A vintage Swatch might lose time so perfect time keeping is no longer guaranteed.
Non-perfect time keeping does not qualify for a refund or return of your order.
The Swatches that we sell here are vintage watches, meaning most of them were produced decades ago.
In all these years the materials that Swatch used (plastic, leather, rubber) have become fragile because they dried out. This means that these Swatches are not truly meant to be worn daily but to be cherished as collector items. Because that is what they are.
If you are planning on wearing your Swatch, it will be very likely that you will need to replace your strap by a new one before using it. Some vintage straps may hold for some time but others may crack and fall apart on the first use.
Vintage Swatches, like any older mechanism, may not keep time with the precision of a modern quartz watch. They might gain or lose a few minutes, a charming quirk of their age.
While we check the timekeeping before shipping, we cannot guarantee perfect accuracy. This potential for time variance is part of the unique character of a vintage watch and does not qualify for a return or refund.
We ship parcels five days a week and we do our best to ship your order within one working day.
As we ship each parcel with track & trace, following your order is easy. Tracing your parcel with the track & trace code provided will allow you to see when the parcel is about to be delivered.
Please be aware that estimated arrival dates are based on average transit times provided by the carriers. They are not guaranteed delivery dates. Delays at processing your parcel at local customs may eaffect the estimated delivery date.
Our parcels are shipped with Correos ( the official Spanish postal services). This means that your parcel will be delivered by your local postal services and not by a carrier like DHL or UPS.
Depending on the size of the Swatch box, it will be shipped in a mailbox parcel or if the box is too big, as a small parcel. The mailbox parcels are dropped into your mailbox without notification. Larger parcels will require a personal handover.
100% Authenticity Guaranteed
We only sell genuine Swatch watches in running condition, ensuring peace of mind with every purchase.
Important Notice
for Vintage Swatch Buyers
We sell vintage Swatch watches as collectibles, as not all of them are suitable for daily wear anymore.
Learn more about their unique characteristics and what to expect before purchasing.